How ji22 collects, uses, stores, and protects your personal information — in plain language and in compliance with the Philippine Data Privacy Act of 2012 (Republic Act 10173).
ji22 operates the online gaming and sports betting platform accessible at ji22.club, serving registered players in the Philippines. ji22 is the data controller responsible for your personal information processed in connection with the Platform.
For all privacy-related inquiries, requests to exercise data subject rights, or concerns about this Policy, you may reach our Data Protection Officer (DPO) by email at [email protected] (please note: this is a plain-text address — not a clickable link). We aim to respond to all privacy-related communications within fifteen (15) business days.
ji22 is committed to compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and applicable National Privacy Commission (NPC) issuances.
The categories of personal data ji22 collects about you depend on how you interact with the Platform. These categories include:
Registration & Identity Data: Full legal name, date of birth, nationality, residential address in the Philippines, email address, mobile number, username, and password (stored in hashed form — never in plain text).
Verification & KYC Data: Copies of government-issued identification documents (e.g., PhilSys National ID, Philippine passport, UMID, driver's license), selfies or facial images submitted for identity verification purposes, and proof of address documentation where required.
Financial & Transaction Data: Deposit and withdrawal records, payment method details (e-wallet identifiers such as GCash or Maya account references, bank account names associated with BPI, BDO, or Metrobank transfers), transaction amounts and timestamps, and balance history.
Gaming Activity Data: Game session records, bet history, game preferences, promotional participation, bonus redemption history, and responsible gaming tool settings such as deposit limits or self-exclusion status.
Device & Technical Data: IP address, device type and model, operating system, browser type and version, screen resolution, unique device identifiers, and approximate geolocation data (country and city level, derived from IP address).
Communications Data: Records of your communications with ji22 customer support, including live chat transcripts, emails, and complaint records.
Marketing Preferences: Your stated preferences regarding promotional communications, and records of your interactions with marketing messages.
ji22 collects your personal data through the following means:
ji22 processes your personal data for the following purposes:
Under the Philippine Data Privacy Act, ji22 processes your personal data on the following lawful bases:
ji22 does not sell your personal data to third parties. We share your data only in the following circumstances and with the following categories of recipients:
All third-party service providers processing personal data on behalf of ji22 are subject to data processing agreements requiring them to maintain appropriate security standards and process data only as instructed.
ji22 uses cookies and similar tracking technologies on the Platform to ensure correct functionality, maintain your login session, prevent fraud, and analyze Platform usage. The categories of cookies used include:
ji22 retains your personal data for as long as your account remains active and for such additional period as required by law or regulatory obligation. Specific retention periods include:
ji22 implements technical and organizational security measures appropriate to the nature and sensitivity of the personal data processed. These measures include TLS encryption for all data in transit, encrypted storage for sensitive account data, access controls limiting data access to authorized personnel on a need-to-know basis, regular security testing and vulnerability assessments, and incident response procedures in accordance with NPC breach notification requirements.
Despite these measures, no internet-based system is completely secure. Players are responsible for maintaining the confidentiality of their ji22 login credentials and for notifying ji22 promptly if they suspect unauthorized access to their account.
Under the Philippine Data Privacy Act, you have the following rights with respect to your personal data held by ji22:
To exercise any of these rights, contact ji22 at [email protected]. ji22 will respond within fifteen (15) business days. You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been infringed.
The ji22 Platform is strictly for individuals aged 21 years and above, as required by PAGCOR and applicable Philippine gaming law. ji22 does not knowingly collect personal data from persons under 21. If we become aware that an account has been created by a person under 21, we will immediately terminate the account and delete associated personal data to the extent permissible by law.
ji22 primarily processes personal data within the Philippines. Where data is transferred to service providers located outside the Philippines — for example, to internationally-based game content providers or cloud infrastructure partners — ji22 ensures that such transfers are subject to appropriate safeguards including contractual data protection obligations consistent with the Philippine Data Privacy Act's standards for cross-border data transfers.
ji22 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the services we offer. When material changes are made, ji22 will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players by email or in-Platform notification. Continued use of the Platform following any update constitutes acknowledgment of the revised Policy.
For privacy inquiries, data subject rights requests, or concerns about how ji22 handles your personal information, please contact our Data Protection Officer at [email protected]. Our Filipino support and compliance team is available 24 hours a day, 7 days a week.
For regulatory complaints, you may contact the National Privacy Commission of the Philippines through their official channels.
Six core commitments that define how ji22 treats your personal data.
ji22 processes all personal data in accordance with Republic Act 10173 — the Philippine Data Privacy Act of 2012. We are registered with the National Privacy Commission and maintain a designated Data Protection Officer.
ji22 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Data shared with service providers is shared only to deliver services to you, under strict contractual controls.
All data transmitted between your device and ji22 is protected by TLS encryption. Passwords are stored using strong one-way hashing — ji22 staff cannot see your plain-text password at any time, under any circumstances.
Filipino players have the right to access, correct, and request deletion of personal data ji22 holds. You can also opt out of marketing communications at any time and withdraw consent for non-essential data processing through your account settings or by contacting our DPO.
ji22 retains your data only as long as necessary for the purposes outlined in this Policy and as required by PAGCOR and AMLA compliance obligations — typically 5 years after account closure. We don't hold data indefinitely.
The ji22 Platform is for players aged 21 and above only. We never knowingly collect personal data from individuals under 21. Accounts found to belong to minors are immediately terminated and their data deleted in line with our legal obligations.
ji22 is built on trust. Your personal data is secure, your payments are encrypted, and your gaming activity stays private. Join over a million Filipino players on the Philippines' most trusted online casino platform.